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BE PREPARED & ARRIVE EARLY

To make your matchday as smooth as possible, we encourage all ticket holders to access their tickets prior to matchday to avoid confusion and issues at the gate. Fans are also encouraged to arrive early to avoid long lines. All three gates will be open and you can use any of the main gates, regardless of the gate noted on your ticket.

Supporters Tailgate: 3:00PM (McNinch Street lot - open to all fans)

STM Early Entry: 5:00PM (available only at the East Gate)

Team Store: 5:30PM (Access from inside stadium only)

*match will start at the 16th minute, as it is the reschedule from July 30th.

Enjoy some great concession specials on select food and drink items at the Lowe's East Gate bars and Markets.

Check out the menu and selling times below:

The Supporters Tailgate: Are you ready to party?! All fans are welcome to join the Supporters Tailgate at the McNinch Street lot before the march. Food trucks and other food options will be available onsite. Outside food and drink are also allowed.

The Supporters March: A moment you won't want to miss! If you want to be a part of the march, meet them at 6:00PM as they prepare to make their way to Bank of America Stadium.

See map below for the route to the stadium:

As partners from day one, Ally is proud to help enhance the inaugural season experience for fans.

Be in your seats before kick and welcome the team to the pitch while enjoying special entertainment!

US National Anthem: Led By: Frank Thomas

Color Guard: Charlotte Amy Recruiting Company

Matchday DJ: DJ Fannie Mae (Pre-Match & Halftime)

CLICK HERE for everything you need to know from bag policy to parking and more.

Fans with assigned parking will receive details and digital parking passes via email prior to the start of the season. Other ticket holders will be responsible for their own parking arrangements. There are more than 30,000 parking spaces within a 10-15 minute walk of the stadium. Parking operators lease parking spaces on a match-by-match or seasonal basis near Bank of America Stadium.

In order to reserve your parking with operators before game day, click here. This will assure your spot and allow you to pre-pay.

CLICK HERE for more information.

**All suite ticket holders can use the Charlotte FC Mobile App to access mobile parking passes the same way match tickets are accessed. Upon arrival, parking passes will be scanned at the parking lot entrance.

All entry to Bank of America events require mobile tickets (PDF tickets will no longer be valid for entry). All users, both PSL holders and single-game ticket buyers, can access and manage their tickets through the official Charlotte FC app.

Mobile ticketing will allow ticket holders to conveniently manage, transfer (forward), or sell tickets and will aid in efforts to reduce the risk of lost or counterfeit tickets. Download the app and see instructions below for mobile ticketing.

Please be advised that section 121 will be roped off until all supporter groups arrive from the march.

Please note that seating in the Supporters Section is General Admissions based on a first-come first-serve system. For any questions or concerns prior to matchday, be sure to contact your Supporter Group Leader.

IMPORTANT: The release of any objects into the air, intentional or not, will result in immediate ejection from the stadium. If an object lands on the pitch, it'll be considered a projectile and is an offense subject to ejection by MLS officials and sanctions for the team/fans.

Prior to entering the Supporters Section, fans must pour all alcoholic beverages into a plastic cup. Cups will be provided by ushers at each section. Reminder: beer throwing at anytime is not permitted.

A private Atrium Health Nursing Room is available on each level of the stadium dedicated to nursing mothers. To access one of these rooms, visit the Guest Relations booth across from sections 119, 129, 313, 525 or 543. For info about our Atrium Health Nursing Rooms, call 704-358-7000.

The Atrium Health Fit Zone is an outdoor area located on the 100 level concourse by section 138 and features a miniature artificial turf pitch, where kids can play. Our youngest fans can practice their kicking and passing skills, and other fun interactive activities.

Season Ticket Members and ticket-holders can donate ticket(s) if they can't make the match for a veteran, active military member, or any family members to attend.

CLICK HERE TO DONATE YOUR TICKETS

I can’t see my ticket within my Apple wallet- where can I find it?

If you saved your ticket to your Apple Wallet for the original match on July 30th, you may no longer see if on your main wallet page. Please click “Expired Passes” on the bottom of the main page and search for your Columbus ticket. Select “Unhide” on the bottom right corner to return your ticket back to the main page of your wallet.

I transferred a ticket to the original match and want it back- how can I reverse the transfer?

If you transferred a ticket to the originally scheduled match, the person who the ticket was transferred to currently has the tickets. If you are planning to be the fan in attendance, the person you transferred the ticket to will need to transfer it back to you through the Charlotte FC App.

I see the old date or TBD on my ticket still- is it still valid for tonight’s match?

If you see the old date on your ticket, it is still valid for tonight’s match- we can’t wait to party with you soon!